America is largely a nation of immigrants, but soon people settle into their new culture and become… well … Americans.
They know the rules, how things get done, what works and what doesn’t. They know what to say and what not to say. Then when the new guys arrive, it is not difficult to forget that they (or their parents, or grandparents) were also once cultural illiterates, struggling to understand America and her seemingly-incomprehensible ways.
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02Oct
You’re dealing with a client, co-worker, outsource project team member or supplier, and need to guess more about his/her thought style to work more effectively together.
You can guess a client’s or remote colleague’s generation from their writing, and give them appropriate service or packaged data.
Mature/Traditional: No emoticons. The writer thinks smiley faces are unprofessional and signs of lazy writing. You’ll tend to see longer, more complex sentences, and spelling is really good. Paragraphing is usually excellent, with careful punctuation. Continue reading »
Tags: Boomers, business writing, emoticons, Generation X, Generation Y, Matures, Traditionals
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