Competency and Performance Solutions

Copyright Glynis Ross-Munro

To what extent does your business think innovatively, then execute and deliver real value?  The key to success in the current economy is not about selling the same item or service for a few cents less than your competitor, it’s about changing the game. And then changing it some more. Whenever you want to. Because you can.

Imagine: On vacation, you log on to a website, and check on your pet. There are vidcams in the pet boarding facility, so you can watch your pet eating, sleeping, being groomed or exercising. You happily pay a premium fee to a business that provides both pet lodging and peace of mind. This business has delivered value through strategic thought, innovation and specialty skills.

Consider five more examples, each using strategic thought and insight into the way that customers perceive value: Continue reading »

Draft Selection Guidelines

Written by Glynis Ross-Munro, for use by the International Business Summit

The Selection Committee for the International Business Summit Diversity Awards uses the following criteria as a basis in the evaluation process of all nominations.

Preamble:

Human differences have been a source of misunderstanding, miscommunication, lack of trust and collaboration, or outright conflict since the beginning of recorded history.

We live in an age of complexity, diversity and globalization. Organizations and their home communities prosper when they have the ability to understand, accept and benefit from difference, and to collaborate and communicate across many diversity factors.

Diversity is defined in a broadest sense by IBS. The bi-national Chambers of Commerce and Trade Associations primarily bring the resource of (a) bi-national life experience and (b) new or wider connectedness to the West Central Florida economy. Continue reading »

The Florida Student Summit gives college students from all across the state of Florida the opportunity to network with each other, and with companies located in the Tampa Bay area that include a global aspect.

Glynis Ross-Munro of Competency & Performance Solutions will present a breakout session:

“Communication Skills for Global Business: Reuse, repurpose, reframe and recycle your existing communication skills for success in international business”

Date: Friday, February 12th, 2010
Time: 12:45-1:30pm
Venue: University of South Florida
Marshall Student Center
Tampa, FL
Cost: FREE to all College Students (includes lunch)

Sign up for this event

Writing E­ffectively and Confidently, for Business Professionals: USF Lakeland (PolyTechnic)

Thurs., March 18, 2010, 9:00 a.m. – 4:30 p.m. Registration: 8.45 a.m.
USF Polytechnic, LTB 1120, 3433 Winter Lake Road, Lakeland, FL 33803.
$399 registration fee (includes lunch and refreshments).
$20 discount for early registration.

USF Extended University, Lakeland: Tel (863)667-7059

To register: Email Kathy Sebeny at ksebeny@poly.usf.edu, or call her to inquire about the logistics or administrative details of the program. More details at http://www.poly.usf.edu/Writing.

Please contact Glynis Ross-Munro at glynis@c-psolutions.com to inquire about content/method of the program. Continue reading »

Sign up for this event

Dates:  Friday, 26 February, 2010.

Location: The Centre Club,
123 South Westshore Blvd, Tampa, Florida 33609.

Cost: $69. Includes continental breakfast. Free parking.

Start. Registration 7.45. Course starts 8 a.m. End. 10.00. a.m.  (Two hours.) Continue reading »