People are the true wealth of a business or a nation. People problems can be solved The power of people's commitment, thinking and teamwork can transform business processes.
We skim-read and E-write (often while multi-tasking), for very good reasons. We live in a world where everyone is communicating more and more through writing, while living though an information and complexity explosion.
Few people are trained in the skills required to manage this information, and to communicate effectively by “e-writing” – the relatively new form of writing that stands out in an avalanche of text to
- get responses and action
- build collaboration and teamwork
Tags: action, business relationships, Collaboration, communciation, cooperation, e-writing, Lakeland Polytech, multi tasking, responsiveness, results, skim reading, teamwork, trust, writing, writing solutions
1: The business case for writing skills:
You achieve many results by writing. Your team works through text. You hate meetings and you probably can’t reach people by phone without playing telephone tag. They are on another floor, in another building, across the city, state or planet.
Text, text, text: the information is on the server. The report’s on the ftp. See the attached pdf. Log on the the LMS. See your email dated….
So many people skim-read, while multi-tasking. We’re swimming in a world of information, and everyone is doing more with less.
21st Century reading and writing carries the main burden to achieve key business results. These include:
Even senior business people need to review their skills for these tasks. People with graduate degrees often find training in 21st Century writing as helpful as those who see themselves as ‘weaker writers’. Continue reading »
Tags: business writing, communication, competitive advantage, cost benefit analysis, productivity, reporting, ROI, text-based economy, thinking, thinking skills, writing skills
Competency & Performance is delivering new insights into the interactions between thinking skills, social and emotional intelligence, technological intelligence, and collaborative intelligence.
We build:
1) Our clients’ “IQ”, or conscious abilities to use a toolbox of various thinking skills, alone and with other people.
2) EQ or social and emotional intelligence: the competencies in the intrapersonal, interpersonal, cultural and communication skillls.
3) “TQ” or technological intelligence, the group of skills, knowledge and attitudes that are an essential part of managing information sharing, and executing collaborative work in the technology-based Age of Knowledge. Continue reading »
Tags: collaborative intelligence, emotional intelligence, EQ, social intelligence, technological intelligence, thinking skills
Spelling is not a moral issue. It is not an intelligence issue. Good spelling is related to factors like visual sequential memory, and good spellers were born with the talent.
Maybe you were not born a good speller, and somewhere, deep down, you feel bad about this? Perhaps you were shamed about this in some way at school? If people were mean to you about it (during spelling bees?) they did not had a good background in neuro-psychology. The time comes when you just have to remember that Richard Branson and Charles Schwab can’t spell either, and move on. Continue reading »
Tags: business writing, English, homophones, spelling
First there was IQ, then emotional intelligence. Studies show that EQ still beats IQ as a factor in business success, but now there is a new predictor for business that win, people that succeed, and economic achievement.
CQ, or collaborative intelligence, combines the ability to think well, and to think collaboratively with other people. It is a key to innovation, corporate earnings, individual wealth and national success in the 21st Century. Continue reading »
Tags: Collaboration, collaborative intelligence, cq, knowledge workers, The New Economy, thinking
You’re dealing with a client, co-worker, outsource project team member or supplier, and need to guess more about his/her thought style to work more effectively together.
You can guess a client’s or remote colleague’s generation from their writing, and give them appropriate service or packaged data.
Mature/Traditional: No emoticons. The writer thinks smiley faces are unprofessional and signs of lazy writing. You’ll tend to see longer, more complex sentences, and spelling is really good. Paragraphing is usually excellent, with careful punctuation. Continue reading »
Tags: Boomers, business writing, emoticons, Generation X, Generation Y, Matures, Traditionals
1 Everyone needs to maintain or increase organizational profit in a time of economic slowdown
2 One proven route to profitability: build the financial and business intelligence in all your employees
In a time of economic weakness, it’s especially important to make sure that all your key people are financially intelligent.
And not only key people – all your people. Back in the Age of Industry, only managers were expected to understand revenue and expenditure. Now everyone needs to ask:
1) How can we increase the numbers above the line?
You can simplify this into four starting points:
a) How can we sell more of our existing products or services to our existing customers?
b) How can we sell more of our existing products and services to new clients?
c) How can we sell new products or services to existing customers?
d) How can we sell new products or services to new customers?
… and what can I, personally, and my team, do about it?
Continue reading »
Tags: Business Thinking and Writing, expenditure, financial intelligence, innovation, profitability, revenue
Your ability to learn faster than your competition is your only sustainable competitive advantage. – Arie de Gues
Would I rather be happy than right any day? I don’t think so. (From Dhenuka Ganesh – taking issue with Douglas Adams.)
It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. – Charles Darwin.
If you always do what you’ve always done, you’ll always get what you’ve always got.
There is do, or not do, there is no “try”. (Paraphrase of Yoda, Star Wars)
“Clarity is the antidote to anxiety” (Marcus Buckingham)
“If you don’t know where you are going, any road will get you there.” (Lewis Carol)
Freedom’s just another word for nothing left to lose.
There are three types of people in this world… Those who can count, and those who can’t.
“When you tell the truth, you don’t have to remember what you said ”
“If what you say is what you feel, that’s sincerity,
“If what you say is what you think, that’s honesty,
“If what you say is what you do, that’s integrity.”
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