Competency and Performance Solutions

• Diversity: Compliance, Profitability or Both?

  Differentness, Diversity, Culture, Generations No Comments

  This article has been bolded for skim-reading.

  There are two basic categories of reasons for tackling diversity in an organization.

  Compliance/liability fall within one category, that we could call an ‘away from’ strategy. This is an ‘away from problems’, or risk management category.

  A ‘towards strategy’ includes leveraging differentness for both short- and long-term profitability, and organizational success. Here diversity is a ‘towards’ inclusiveness, innovation and engagement approach.

  If you’ve read Stephen James Joyce’s Teaching an Anthill to Fetch: Collaborative Intelligence at Work, you already have a significant piece of the diversity picture. Continue reading »

  

  Tags: compliance, differentness, diffuse, diversity, engagement, inclusiveness, innovation, liability, profitability, risk management, specific, teaching an anthill to fetch

• Dais Analytics meets the Chinese American Chamber of Commerce

  Differentness, Diversity, Culture, Generations, Innovation and Entrepreneurship, International Business No Comments

  The Tampa Bay International Business Council (now merged with the International Business Summit)’s work of building cultural fluency and business competency is a year-round commitment.

  

  Hilton Ross-Munro, Tim Tangreti (Dais CEO) and Dr. HJ Yang. Dais Analytic Corp's nanotechnology-based heating, cooling, ventilation and water filtration products are the cornerstone of a five-year, $200 million agreement with the Chinese government, that could create as many as 1000 jobs for the Tampa Bay region.

  The photographs show TBIBC/IBS reaching out to Dais Analytics, as Dr Yang, aka HJ, of the Chinese American Chamber of Commerce, fulfils the TBIBC/IBS mission of reaching out to local businesses who can benefit from cultural and international business competency, in order to be more successful. Dr. Yang is also a director of TBIBC/ IBS. Continue reading »

  

• Bridging the Healthcare – IT Divide

  Differentness, Diversity, Culture, Generations, Organizational Development No Comments

  The causes, costs and consequences of the cultural gaps between healthcare and information technology.

  Tampa Bay Medical and Technology Expo: 2:15 pm – 3:15 pm: 15th July 2010.
  

  This workshop reviews the challenges that arise at the interface of healthcare and information technology, and points the way towards realistic and cost-effective solutions.

  • Glynis and Greg Ross-Munro will offer research and insights into the cultural gap between the healthcare clinical world, and IT world, and the position of Medical Informatics, caught between two different occupational cultures. Continue reading »

  

  Tags: Culture, Healthcare, informatics, IT, professional

• Sales to, and retention of, the multi-cultural/diverse customer. 15 Oct 2010

  Differentness, Diversity, Culture, Generations, Workshops 1 Comment
  

  “The change in our sales guys is great. They’ve had fun, but they are also thinking outside the box in a completely new way”.
  Senior sales manager.

  Sign up for this event

  Dates: 15 October, 2010.

  Location: The Centre Club,
  123 South Westshore Blvd, Tampa, Florida 33609.

  On-line credit-card registration below. Checks accepted.

  Half day. Includes breakfast and mid-morning refreshments and snacks in luxury surroundings. Free parking. Participants may stay for Centre Club buffet lunch ($15).

  Start. Registration 8.15. Course starts 8.30 a.m. End. 12.30. p.m. Continue reading »

  

  Tags: Culture, databases, diversity, multi-cultural, prospecting, relationships, sales

• Highlights from International Business Summit: Friday 26th March

  Differentness, Diversity, Culture, Generations, International Business No Comments

  Press release received from: The NATC’s Exclusive Coverage Of The International Business Summit

  Tampa, Fla. – The National Association of Tourism and Conventions (NATC-TV) has exclusive coverage of the 4th International Business Summit that was held on March 11th here in Tampa Bay. The event bought together nine multicultural Chambers of Commerce, Coca-Cola, Tampa Port Authority, and other corporate sponsors. The NATC knows it witnessed something that will inspire the world to collaborate and cooperate with Tampa Bay’s business community not only to prevent chaos but create a beloved community. In short, the NATC knows it witnessed a model for unlocking the potential of the global economy.

  Continue reading »

  

  Tags: Collaboration, diversity, International Business Summit, Prosperity, Tampa, Tampa Bay

• IBS Diversity Awards Criteria

  Differentness, Diversity, Culture, Generations, International Business 1 Comment

  The International Business Summit is the signature event of the Tampa Bay International Business Council. IBS 2011 will take place on 10 March 2011. Please see www.ibsummit.org.

  Enter for the Diversity Awards by contacting me at glynis@c-psolutions.com, or a Board member, or your bi-national chamber of commerce of choice.

  Draft Selection Guidelines

  Written by Glynis Ross-Munro, for use by the International Business Summit
  

  The Selection Committee for the International Business Summit Diversity Awards uses the following criteria as a basis in the evaluation process of all nominations.

  Preamble:

  Human differences have been a source of misunderstanding, miscommunication, lack of trust and collaboration, or outright conflict since the beginning of recorded history.

  We live in an age of complexity, diversity and globalization. Organizations and their home communities prosper when they have the ability to understand, accept and benefit from difference, and to collaborate and communicate across many diversity factors.

  Diversity is defined in a broadest sense by IBS. The bi-national Chambers of Commerce and Trade Associations primarily bring the resource of (a) bi-national life experience and (b) new or wider connectedness to the West Central Florida economy. Continue reading »

  

• Gender Diversity Creates Wealth: Norway and (now) Sweden use the science.

  Differentness, Diversity, Culture, Generations, Innovation and Entrepreneurship No Comments

  Ansgar Gabrielsen, a male Norwegian businessman and politician, is an expert on the details of a 2007 Catalyst study, The Bottom Line: Corporate Performance & Women’s Representation on Boards,

  Gabrielsen’s focus has not been on gender equality. His interest is in “the fact that diversity is a value in itself, that it creates wealth.” He is part of a movement has led to a law that requires all listed Norwegian companies to have at least 40% of women on their boards.

  Despite much outcry about the law, research findings show that companies with the highest representation of women on their top management teams perform better financially than groups with the lowest female representation. The Norwegians have therefore made diversification mandatory, on the basis that  increased profits can be, and are, achieved through diverse boards, and that a company’s primary responsibility is to act in the best interests of its shareholders by maximizing profits.

  Continue reading »

  

  Tags: Boards, Collaboration, diversity, management, Norway, profitability, women

• Company Security meets Managing Millennials

  Differentness, Diversity, Culture, Generations, Innovation and Entrepreneurship No Comments

  Third Prize: A self-sustaining system for monitoring your corporate information security and privacy on the Internet.

  Second Prize: Engaged staff, increased retention, teamwork and trust.

  First Prize: A long-term, company-wide culture of awareness of the importance of respecting and protecting corporate information. Employee-driven emphasis on its role in trust-based business relationships, legal obligations to business partners, competitive advantage etc.

  In CPS’s Managing Millennials workshop, we suggest many ways to give your Generation Ys some variety in their work, to engage their interest and loyalty, and to offer some outlet for their creative minds, as they focus on routine tasks. Most of these suggestions leverage their technological and generational-specific skills, for the well-being of the organization.

  Continue reading »

  

  Tags: confidentiality, corporate security, Culture, engagement, Generation Y, innovation, leaks, milliennials, ning, retention, security, social networking, technology

• Cross-Generational Communication: Published in The Woman Advocate

  Differentness, Diversity, Culture, Generations, Organizational Development 1 Comment

  The following article, by Glynis Ross-Munro, was published in the Summer 2009 edition of The Woman Advocate, Vol. 14, No. 4,by the American Bar Association. Copyright is shared with the author.

  Glynis is President of Competency and Performance Solutions, a Tampa-based consultancy that assists firms with generational differences, collaborative thinking skills, culture and inclusiveness. She has been married to a lawyer for 33 years.

  The success of a legal team depends on collaboration and teamwork. In the current workplace, that means solid communication between four generations of professional and support staff, clients, business partners, witnesses and others. This is no easy task. Continue reading »

  

  Tags: Boomers, communication, Culture, Generation Jones, Generation X, Generation Y, generations, Matures, Millennials, Traditionals

• International Business Summit 2010

  Differentness, Diversity, Culture, Generations, International Business 1 Comment

  The 2010 International Business Summit will be held at Higgins Hall (cnr Hillsborough and Himes) on Thursday, 11 March, 2010, beginning at 9 a.m. (Registration: 8.30 a.m.)

  IBS is in its fourth year, as an annual event that brings together the diverse communities of Tampa Bay to build economic prosperity for the Tampa Bay/Suncoast area. It is organized by the Bi-national Chambers of Commerce and Trade Associations, including the British, Caribbean, Chinese, French, Hispanic, Indo, Philippine, Scandinavian-Baltic, Swedish, etc. Please see www.ibsummit.org.

  IBS provides three tracks for education (the Collaboration, Diversity and Prosperity tracks) and is relevant to both local and international businesses. Continue reading »

  

  Tags: BABC, Caribbean American, Chinese American, Collaboration, diversity, FRAMCO, Indo Chamber, International Business Summit 2010, Philippine Chamber, Properity, Scandinavian Baltic, Swedish American, Tampa Bay

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