In July 2004, the Gallup Organization put the dollar cost to US business, of actively disengaged workers, at $300 billion.
In July 2009, the BBC World Service reported a $180 million cost to United Airlines, when Dave Carroll’s viral video “United Breaks Guitars” led to a share price drop of approximately 10%. www.longislandexchange.com
Carroll’s band and other passengers witnessed guitars being thrown on the tarmac by careless baggage handlers before take-off, and reported this to United staff. Three people showed no interest in their plight, and United dodged his $1200 claim for a $3,500 guitar for a year before denying it completely. Carroll’s song (complete with the badly-mutilated guitar) is apparently destined to become a United training tool. Enjoy it at http://www.youtube.com/watch?v=5YGc4zOqozo Continue reading »
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