Glynis Ross-Munro, President of Competency and Performance Solutions, is a training and business consulting specialist. She has many years experience in analyzing business issues, and in creating innovative learning interventions. She has worked with national and international companies as a thinking partner in business and managerial strategies, and implemented many learning and development programs.

Glynis has broad experience in diversity, generations, business and service processes, management, team development, writing and thinking skills training, and has developed dozens of programs for both operational and strategic management. She has worked with companies in a range of industries including Bridgestone/Firestone, Biostat, Ceridian, Tech Data, Hapag-Lloyd, Pepin, HART, K Force, NIGP, the Poynter Institute and many others.

Glynis has three degrees in industrial psychology and educational psychology from the University of the Witwatersrand and the University of South Africa. She is qualified in competency-based training assessment through City and Guilds of London and is based in Tampa, Florida. She has traveled on six continents, speaks three languages, and has a diverse and international heritage. CPS is certified as a Minority Business Enterprise by the Florida Minority Supplier Development Council, as a woman-owned business by the State of Florida and a DBE by the Aviation Authority.

Glynis is VP-Communications for the American Society of Training and Development, and a director of the International Business Summit. She is a member of the International Society for Performance Improvement, and a member of the Sandler President’s Club.

GregGreg Ross-Munro, Vice-President of Competency and Performance Solutions, has a bachelors degree in Industrial Psychology, and an MBA (IT and Management) from USF. He also holds a Masters of Science in Entrepreneurship degree from USF. Greg’s expertise in technology is a asset to CPS’s consulting solutions, and he has also been a driving force behind CPS’s “Managing the Millenials.”

Greg has trained executives for over 12 years, including participants in Japan and South Africa. He was Business Manager of the Oracle (the USF self-financing newspaper) and also published a satirical student-written newspaper which was a significant success in the Millennial market in Tampa. He closed this to work with the St Petersburg Times as an innovation and business development resource. Greg, like many Millennials, is a multi-tasker. He is also CEO of his own technology companies, SourceToad and Digital Labs Media. Www.sourcetoad.com

Bobbie Russell is CPS’s expert in IT and computer training. He is highly-qualified, widely knowledgeable and rigorously certified.

A life-long learner, Bobbie is one of the rare trainers who anticipate new needs as they evolve in business, and is ready to deliver the learning required. He also has both the technological and the business knowledge to customize training. Like the rest of the CPS team, he can deliver targeted solutions that solve clients’ IT training needs, whether working with basic users, or with more advanced levels of technological training.

Bobbie Russell

Bobbie began his IT career the Air Force Computer Communication Systems Control Technical Training School at Keesler AFB MS where he served for eight years.  Since then, he has consulted for many Fortune 500 companies, locally and internationally, and spent several years as VP of Information Services for an INC 500 organization.

Bobbie offers our customers everything they need. This includes a wide, business-based understanding of the role technology plays in business, his gift for teaching, and a deep commitment to sharing his enormous skills and knowledge with his students.

He is a great fit with CPS’s work in global business, as he has traveled widely, is half-German and was born and has lived abroad.

Bobbie currently teaches Microsoft, Cisco, CompTIA, and various customized courses for public and private sector clients. He holds the following  qualifications and certifications:

  • A.A.S. Electronics Systems Technology
  • A.A.S Instructor of Technologies and Military  Sciences
  • Occupational Instructor Certification (OIC)
  • EMC Proven Builder Associate
  • Certified Wireless Network Administrator (CWNA)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Systems Engineer + Messaging *
  • Microsoft Certified Trainer (MCT)
  • Microsoft Certified Technology Specialist (MCTS)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network +
  • CompTIA Security +

Hilton Ross-Munro is Vice President of  Administration and Finance for CPS. Hilton is an attorney admitted to practice in South Africa and Lesotho and was the managing partner of a legal firm for many years.

Hilton often works with CPS’s clients to assist in the obtaining of state grants. He is a superb organizer and is responsible for CPS’s flawless scheduling, follow-up, beautiful color-printed and copy-edited manuals and certificates, and excellent customer service.  He co-facilitates some CPS workshops, especially those with complex interactive activities, and he presents parts of “Diversifying your Supply Chain.”

Hilton is a director of the International Business Summit and interested in the role of women-owned, minority-owned and veteran-owned small businesses. His undergraduate degree was in Economics and he has always been interested in economic development. He spends many hours each month on his commitment to the growth of the Tampa Bay economy.